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Apple Sued Due to iMessage Bug Causing Undelivered Text Messages

imessage iphone

It was only a few days ago that we told you about a bug causing newly-converted Android users to have their incoming text messages hijacked by iMessage, and now a report from Bloomberg says that the Cupertino corporation is now being sued over the issue.

The problem is caused by an oversight in the iMessage system, which causes users who have switched away from the iPhone to not receive text messages from those still on Apple’s platform. After switching to Android or any other platform, iMessage still sees your phone number in the iMessage network, causing messages sent over iMessage to be sent to that device you switched from–whether or not it’s still working.

While it’s helpful that Apple automatically defaults to the less expensive and faster iMessage platform, those who have decided to move away from the service are not automatically being recognized as such–iMessage currently has no way of knowing that you don’t want to use it anymore. What’s worse is that those who should be receiving the messages are left completely unaware that they’re missing something.

Some AppleCare employees are asking that those on the sending end remove and add the receiver’s contact, but this isn’t a feasible solution, especially considering there’s no way of knowing who you’re missing messages from. There could be an unlimited number of people that are attempting to reach you, and it’s not feasible to ask each of them to add and remove your contact, even if you do find out who they all are.

Users who have previously experienced this issue say that going to iMessage settings on the iPhone being moved away from and toggling the service to be completely off will resolve the issue, but this isn’t an answer for everyone. Some had their phones completely destroyed, for example, and have no way of reaching that toggle other than setting their iMessage account up on another iPhone.

As expected, the lawsuit filed by a customer against Apple says that the user stopped receiving messages from iOS devices after switching to the Android platform.

Have you had this problem?

[via Business Insider]

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Posted by on May 19, 2014 in Uncategorized

 

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Apple and Google agree to end patent lawsuits and work together on patent reform

apple-logo9513According to the Wall Street Journal, Apple and Google have reached an agreement that would put an end to all patent infringement lawsuits between the two companies. Going forward, the pair would work together on patent reform.

This agreement would dismiss over 20 lawsuits worldwide involving Apple and Google. This was an agreement to suspend litigation and not an agreement over alleged infringement as there was no cross-licensing agreements included in this deal. It also does not cover any ongoing litigation with Samsung.

Apple Inc. and Google Inc. agreed to dismiss all lawsuits between them, bringing to a close a patent dispute between the iPhone maker and the Web giant’s Motorola unit.

In a joint statement, Apple and Google said there was no cross-licensing agreement as part of the truce. The companies said they will work together in “some areas of patent reform.”

Apple and Google have faced off in the past, most recently in a California-based lawsuit between Apple and Samsung. Google executives testified on behalf of Samsung to show that Android developed outside the influence of the iPhone. Google alsooffered indemnity for the Korean company. In that case, a jury awarded Apple $119.6 million in damages for infringing on Apple’s patents.

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Posted by on May 19, 2014 in Uncategorized

 

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Apple provides details on 4K monitor support in OS X 10.9.3

osx-mavericks-logoApple, today, updated a support document on its website with additional details on the changes and improvements it made to OS X 10.9.3 that enabled support for 4K monitors. After several beta revisions, Apple released OS X 10.9.3 to the public earlier this week.

According to Apple’s “Using 4K displays and TVs with Mac computers” suport page, the 2013 models of the Mac Pro and the Retina MacBook Pro now support several new displays including those from Dell and Panasonic. The list includes the Sharp PN-K321, ASUS PQ321Q, Dell UP2414Q, Dell UP3214Q, and the Panasonic TC-L65WT600.

Both the Mac Pro and the rMBP can output at 30Hz over single-stream transport (SST) and 60Hz using multi-stream transport, the latter of which was a feature previously available only on the Mac Pro. By default, the 4K monitors listed above support 30 Hz and must be configured for 60 Hz using the display’s manual controls.

Besides adding 4k monitor support, OS X 10.9.3 also the improves stability and security of your Mac along with the ability to sync contacts and calendars with an iOS device via USB.

Do you own a 4K monitor? Will you buy one now that OS X supports enhanced 4K output?

[Via AppleInsider]

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Posted by on May 18, 2014 in Uncategorized

 

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Apple releases iTunes 11.2.1 to fix /Users folder disappearing issue

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We told you about an issue with the OS X 10.9.3 update yesterday, that caused the /Users folder to disappear from Finder. Turns out the issue was actually due to iTunes 11.2, released on the same day, and Apple has released an update to fix the issue.

iTunes 11.2.1 was released, and here’s how Apple describes the bug that it fixed in the update:

The folders listed below might appear to be missing after installing iTunes 11.2 on OS X Mavericks. This can happen if you have Find My Mac enabled in iCloud System Preferences.

Folders affected:

Screenshot 2014-05-17 18.36.20

The update is available for OS X 10.6.3 and up, and can be downloaded directly from this link (224MB) or you can check the “Updates” tab on the Mac App Store to install iTunes 11.2.1.

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Posted by on May 18, 2014 in Uncategorized

 

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Apple faces investigation in Italy over freemium iOS apps

in-app_purchase_2x

Italy’s Antitrust and Competition Authority is investigating Apple, Google and Amazon over freemium apps that could mislead users into thinking that the app is truly free, and doesn’t involve any additional costs.

The Wall Street Journal reports:

Google Inc., Apple Inc. and Amazon.com Inc. are being investigated by an Italian regulator to determine whether the Internet giants mislead people to make purchases in mobile phone apps that are initially free to download.

The Italian regulator said Friday it is investigating whether the three U.S. Internet companies—which run stores to download apps—and Gameloft,a French game developer, are misleading consumers with their use of the freemium model, which accounts for more than half of the EU online games market.

Freemium apps are increasingly emerging as the most popular model of monetisation for game and app developers, where the app itself is free, but customers are prompted to purchase add-ons like extra-lives, additional levels etc. at a cost.

The Italian regulator said:

“Consumers could be led to think, contrary to reality, that a game is completely free and therefore they don’t know ahead of time the game’s true cost. It appears also that there is a lack of information regarding how to exclude or limit the possibility of making a purchase inside the app.”

Apple and other companies have regularly been asked by regulators in US and elsewhere to better disclose that a free app has in-app purchases, and has also been sued over kids inadvertently raking up thousands of dollars of IAP credit card charges without the knowledge of their parents.

If Apple, Google and Amazon are found guilty, the Italian regulator could fine each of them up to €5 million ($6.8 million). Apple was previously fined $1.2 million in Italy for improper warranty disclosure.

Also see: Disable In-App Purchases on your iPhone or iPad

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Posted by on May 18, 2014 in Uncategorized

 

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